How can I purchase the products I am interested in?

Buy on www.unibocconiShop.it It's fast and immediate.

Click on the product you like the most to access the relevant product sheet and view in detail all the relevant information about the item itself. To add it to the cart click on the 'Add to cart' button, you can decide whether to complete the purchase by clicking on the 'payment' button or whether to continue shopping by looking for other items by selecting the 'continue shopping' button

If you decide to continue your purchases, during navigation you will continue to see the image of the 'cart' with its contents, together with the total value of your purchase.. 

Once you have finished shopping, to proceed with the order, click on 'Checkout'. Remember that on the first page of the cart you can also change the quantity of the items you wish to purchase or remove them.

If you want to complete the purchase immediately, log in if you are a registered user or register on the site if you have not done so yet. You can complete the purchase even without registering. You will be asked to choose a shipping and billing address. In the next step, you will be asked to choose between the available payment methods (credit card, paypal). Finally, you can select the type of shipping you want.

www.unibocconiShop.it   reminds you that the payment is completely safe, as the credit card data is protected from unauthorized access by means of encrypted data transfer SSL ('Secure Socket Layer'), not accessible to third parties.

Finally, once the appropriate checks have been made on your transaction, the information on your order will be sent to www.unibocconiShop.it  and a thank you message will inform you that your purchase has been successfully completed.

Starting from the Home Page, you have several options: if you want to discover what it offers you www.unibocconiShop.it  enter the shop and browse using the search filters.

If you want to find a specific product, specify one or more terms related to your search in the "Search" box and a list of products related to the searched word will appear..

Does filling my cart oblige me to purchase?

Not at all. You can do all the tests you want and then decide not to complete your order even though you have added products to your shopping bag.

What is the promotional code and how does it work?

The 'promotional code' is a discount voucher that is provided to you to take advantage of special promotions. The conditions for obtaining this code will be communicated to you via a special Newsletter on the occasion of particular events. If you have one, all you have to do is enter the code in the field that you can find on the order completion page: the discount will be calculated and displayed automatically.

When does the purchase process end?

After entering the necessary payment data, you will be directed to the purchase confirmation page, containing the order number and date. A thank you message in the center of the page will inform you that the purchase procedure has been completed correctly. Finally, you will receive an email containing the details of the order you have placed and confirmation that it has been received correctly. If you have not received any communication within 24 hours, please write to our customer care

REGISTRATION AND ONLINE ACCOUNT

How do I register?

Per registrarsi a è sufficiente inserire le informazioni richieste al seguente link: https://www.unibocconishop.it/web/signup e scegliere una password.

Registration is simple and free, and registered users can save favorite products in their Wish List and access all information relating to orders and returns.

Do I have to be registered to purchase from the shop?

No, you do not need to register to purchase on the shop, but you will not be able to view the orders placed in your private area.

I forgot my password, what can I do?

Per recuperare la propria password basta accedere al seguente link: https://bocconi.odoo.com/web/reset_password . Inserendo l’indirizzo email con il quale si è registrati, si riceverà una email contenente un link che permetterà di salvare una nuova password legata al proprio account.

How can I change my account details?

To change your Account data, you must access your profile by entering your email address and password. By selecting the "Account Noticeboard" section and the "Edit" command in the data area you wish to update, you can update the desired data, ("Account Information", "Newsletter Subscription", "Address Book").

MY ORDER

Status of my order?

Once the order has been placed, it is no longer possible to modify or cancel it. You will have to wait for delivery to proceed with exercising the recesso. To exercise the right of withdrawal, consult the instructions on our Returns and Refunds page

How can I check the status of my order?

To check the status of your order, log in and access your Account: under “My Orders” you will receive all the information you want. Remember that the customer care staff is at your disposal to provide you with further information.

How can I track my order?

Upon shipment we will send you an email with the link to track the shipment.

RETURNS AND REFUNDS

Is it possible to return a product to a physical store?

No, under no circumstances can returns be delivered to physical stores.

How can I make a return?

Returning a product is quick and easy, visit our page Resi

How can I exchange my purchase?

If, for any reason, you are not satisfied with your purchase and wish to exchange it, you must return the product, allowing us to credit the amount spent on the same payment instrument used for your purchase.

To return your purchase, please follow the instructions contained within the pagina Resi

How long does it take to receive a refund?

All returned items will be refunded as soon as possible and in any case within fourteen days from the date the shipment is delivered to our warehouse. Please note that it may take up to seven working days to complete the refund depending on your bank's processing times.

How will I get my refund?

Tutti gli articoli resi saranno rimborsati sullo strumento di pagamento utilizzato per l’acquisto